1) Access
Ideally we require clear level access over hard ground. Soft ground, and one or two small steps can be overcome by our drivers providing boards if requested. Large steps, inclines etc can cause problems. If unsure please contact us for advice.
When checking the access route please be aware of tree and shrub branches, gate arches, low roof eaves, drain pipes, central heating flues, outside taps and overhanging power cables narrowing access. Also remember to check there is adequate turning space in corners. These are dependent on the measurements of your Hot Tub.
Important: some large Hot Tubs and all Swim Spas will require a crane or Hi-Ab. Please check with us well in advance (You can ring our offices 7 days a week, or send us an email via our contact page).
What should I consider when checking if access is suitable?
Dimensions are critical and there must be sufficient allowance for the height and width of the spa on the sled. Please remember that the tub is moved on end, so the width becomes the height, and the height becomes the width.
We will request photos of access at both collection and delivery addresses.
2) Hot Tub Storage
Some spas are not able to be moved on the same day. If storage is required, please contact us for a quotation.